Frequently asked questions -pl
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In which format are the purchased documents made available? -pl
Do I have to answer all questions in the interactive form before being able to purchase the document? -pl
No, the questions are not mandatory, you can purchase a document without answering any question (but you'll have to go through the interactive form anyway). -pl
The document I'm looking for is not available on the website. Can I order it? -pl
We don't have a formal procedure to order documents, but if we get enough requests for the same document, we will ask one of the lawyers in our network to provide us with the document. -pl
Do the different language versions of the documents have the same content? -pl
No, they don't have the same literal content, but they provide the same level of protection. -pl
I discovered a mistake in a document. Should I notify you? -pl
Our documents are subject to a strict quality control by our lawyers and legal team. If however, you discover a (spelling) mistake, please notify us at contact@lawbox.be -pl
Can I buy just one document, as opposed to taking a monthly subscription? -pl
Yes, the "single purchase" is our most basic purchasing option. -pl
How do I cancel my monthly subscription? -pl
The start and end date of your subscription is mentioned in your account. You can cancel your subscription at any time with a simple click.
To how many consultations with a lawyer am I entitled with a monthly subscription? -pl
There's one consultation (20 minutes) included per month. -pl
Can I consult a lawyer if I have additional questions regarding the document I purchased? -pl
Yes, we offer 20-minute consultations at €35. You can buy one when purchasing a document. -pl
How do I consult a lawyer when I purchased an additional consultation with a lawyer? -pl
When purchasing a document and the consultation, you'll have to indicate when you want to be contacted by a lawyer and detail your specific questions. A lawyer will then contact you by phone at the time you indicated. -pl
What if a 20-minute consultation doesn't suffice? -pl
We don't offer any services in that regard. However, you can contact us and we'll put you in contact with a lawyer from our network. -pl
What is Lawbox' relationship with authors and lawyers? -pl
We are completely independent from each other. When the user purchases a consultation with a lawyer, Lawbox doesn't earn any money on it, it's a complementary service we offer to our users. -pl
How much does the monthly subscription cost? -pl
It's €99 per month and can be canceled at any time.
What if my coupon code doesn't work? -pl
If the coupon code is not expired yet, a technical bug occured. Please contact us directly at contact@lawbox.be. -pl
Can I use Lawbox to automate my own templates? -pl
Yes, we have developed a software for big corporations and law firms, allowing you to automate your own templates. It's an end-to-end contract automation and management software, allowing you to automate the entire contract lifecycle, from drafting, negotiation and validation to online signing and storage. -pl
I have a conflict with another party regarding a document I purchased on Lawbox. How am I protected? -pl
You are automatically insured for costs related to a mediation procedure. You can start a mediation procedure in your account. After that, our insurer will contact you to start the procedure. -pl
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